Prepared for Response Primary Care

A Growth Strategy
Built Around Trust.

10 - 15 qualified Clinical Director conversions from Primary Care over the next 12 months. Here's exactly how we get there.

Monthly Investment
£1,500 - £1,800
Ad Spend
Included
Target
10 - 15 CD Conversions
Minimum Term
3 Months
Go Live
Within 2 Weeks
Prepared for × Kuzooroo Digital Media
01: What We Heard

We listened.
Then we built this.

Response Primary Care isn't looking for a generic marketing campaign. You have an established reputation, strong site traffic, and a very clear picture of who you want to work with. What you need is a focused strategy that puts you in front of the right decision-makers, and keeps you there long enough to earn their trust.

01

Your ICP is a Clinical Director in Primary Care, not Secondary Care, not hospitals, across the whole of England. You know exactly who they are.

02

They are senior, experienced, cautious. Set in their ways. They take trust seriously, and they take their time before committing to a new provider.

03

A sales cycle of up to 12 months is completely normal. This isn't about quick wins. It's about being the right provider at the right moment.

04

You've had experiences with agencies pushing services that didn't fit. We heard that loud and clear. Everything in this proposal is built around your actual goal, nothing more.

05

You have 3 - 4 competitors. You want to match them in presence and authority, then surpass them.

06

You're moving budget from events into marketing. Smart move. We'll make sure it counts.

A note on the landing page: We pushed back on sending ad traffic directly to your new website. That's not us being difficult, it's us protecting your investment. A dedicated landing page isolates exactly how your ad traffic performs. Without it, that data disappears into your general analytics and you lose the ability to make informed decisions. We'll always explain the reasoning behind every recommendation. We realise you're getting a new website and you want the world to see it, the landing page we build for you will be an extension of your ads, never a replacement for your website.

Response Primary Care team
Response Primary Care, delivering FCP services across England
Response Primary Care FCP service
Integrated First Contact Physiotherapy in Primary Care Networks
98%
of patients re-managed without GP follow-up
RPC Audit 2025
95%
rated the service excellent or very good
RPC Audit 2025
79%
managed in primary care without onward referral
RPC Audit 2025
20+
years delivering NHS physiotherapy across England
Since 2005

Two tactics.
One principle.

Your ideal client needs to see you, hear from you, and come to trust you, before they'll ever pick up the phone. Both tactics are built entirely around that.

Tactic 01

Personal LinkedIn
Outreach

Clinical Directors don't respond to ads alone. They respond to people they feel they know. This puts real human conversations at the centre of your pipeline.

  • Up to 2 personal LinkedIn accounts reaching out directly to your ICP
  • Personalised connection requests, referencing something specific to them
  • 2–3 message follow-up sequence, each one adding genuine value
  • Valuable lead magnet on connection, a clinical checklist or capacity audit built in Month 1, not a brochure
  • Real conversations that warm leads long before they fill in a form
Tactic 02

Targeted LinkedIn
Ad Campaign

The only platform where you can target by job title, seniority, and NHS employer type simultaneously. For Primary Care, that precision is everything.

  • Phase 1: 3 static ad variants, split tested, fast to launch, fast to learn
  • Phase 2: Scope to add Video ads in Month 2 - 3 to deepen trust and personal familiarity
  • Dedicated landing page, your data stays clean, attributable, and separate
  • Short qualifying funnel (4 - 6 questions), filters wrong-fit enquiries before they reach your team
  • Instant lead alerts via email, or to your chosen CRM, the moment someone qualifies

On geographic targeting: In the first 4 - 6 weeks we focus spend on 2 - 3 specific regions to compress the learning phase and get meaningful data faster. Once we know what's working, we expand nationally. Smart, not timid.

03: The Customer Journey

From stranger
to enquiry.

Here's exactly what happens between a Clinical Director not knowing you exist and sitting in a discovery call with your team.

01
First impression
A sponsored post on LinkedIn, or a personalised connection request. Professional, relevant to their world, not generic.
Month 1
02
Curiosity
They visit your profile or click the ad. Both are polished, consistent, and speak directly to Primary Care challenges.
Month 1 - 2
03
The lead magnet
They download your audit resource. No hard sell. They use it, they think of you, and they share it with colleagues.
Month 1 - 3
04
Re-engagement
A follow-up message arrives, or they see another ad. Familiarity builds. You're becoming a name they recognise.
Month 2 - 6
05
Trust established
Months in, a procurement window opens. You're already in their head as the credible, trustworthy physiotherapy provider.
Month 3 - 12
06
Warm enquiry
They complete the landing page funnel. Your team gets an instant alert via email, SMS and WhatsApp. The conversation begins warm.
Ongoing

This is not a campaign you run for 30 days. It's a 12-month presence strategy. The enquiries in month 8 are seeded by the conversations you start in month 1.

Honest numbers.
No promises we can't keep.

These are indicative target ranges based on LinkedIn B2B healthcare benchmarks. Every campaign is different. We review and recalibrate at every monthly report based on live data, you always know what's actually happening.

LinkedIn Ads

MetricMonth 1 - 2Month 3+
Cost per click£5 - £9£4 - £7
Monthly clicks70 - 130110 - 190+
Quiz completion15 - 25%20 - 30%
Qualified leads/mo3 - 76 - –14
Cost per lead£65 - £130£40 - £80

LinkedIn Outreach

MetricEstimateNotes
Requests sent/mo80 - 100Per account
Acceptance rate20 - 32%Senior NHS, lower than gen. B2B
New connections/mo35 - 55Both accounts combined
Reply rate8 - 18%Grows with familiarity
Leads/mo1 - 4Compounds from month 3+

On the 12-month goal: Both tactics running together over 12 months puts 10 - 15 Clinical Director conversions firmly within reach. All projections are reviewed at every monthly report based on live performance data.

Important: our deliverable is qualified conversions from your defined ICP, not signed contracts. Conversion from enquiry to client depends on your team's sales process and the buyer's procurement cycle, both of which sit outside the scope of this campaign.

£1,500 - £1,800
per month, all-inclusive

One figure. Ad spend included. No cards to register on separate platforms. No risk of campaigns going dark because a payment bounced.

Ad Spend
£900 - £1,100
LinkedIn Campaign Manager
Static & video creative
Full England targeting
Management Fee
£500 - £600
Campaign management
Outreach management
Monthly reporting
Included in Month 1
No extra charge
ICP workshop
Funnel & landing page build
Lead magnet creation
Outreach sequence copy

Terms at a glance

Minimum term
3 months, then rolling monthly with 30 days' notice
VAT
We are not VAT registered. This company is early stage and we do not reach VAT threshold.
Why 3 months?
The algorithm needs time. The lead magnet needs testing. The sequences need warming. Month 3 looks nothing like month 1.
Payment
Single monthly invoice covering both management fee and ad spend. LinkedIn Sales Navigator fees not included. No billing surprises.
06: Launch Timeline

Yes to live
in two weeks.

Week 1

Onboarding & ICP Session

We capture your ICP research in detail, job titles, geography, decision triggers, what good looks like. This builds your targeting foundation.

Week 1

Funnel & Landing Page Built

Funnel and landing page created, branded, and tested. Lead notification system connected via email.

Week 1

Outreach Setup

LinkedIn profiles optimised. Connection strategy agreed. Message sequences written and signed off by you before anything is sent.

Week 2

Everything Goes Live

Ads launched with 3 static variants. Outreach begins. The strategy is running.

Week 3

First Optimisation

Early data reviewed. Weakest ad paused. Outreach reply rates assessed. Quick wins acted on immediately.

End of Month 1

First Monthly Report

Full performance report: impressions, clicks, connections, conversations, leads generated. Plain English, no jargon.

Month 3

Potential Video Ads Introduced

First video ad produced and launched alongside the winning static. Geographic targeting expanded based on Month 1 data.

Month 3+

Scale & Compound

What's working gets more budget. What isn't gets refined. Monthly reports continue throughout the engagement.

We've done this before.
Different industry. Same challenge.

Both of these businesses were almost entirely reliant on word of mouth and referrals before we got involved. Both had longer sales cycles. Both needed a structured, repeatable way to reach the right people at the right time. Due to contractual obligations we can't name them, but the results are real.

Digital Agency · B2B Services · Longer Sales Cycle
£360k → £503k
+40% revenue in 12 months

A growing web agency with strong delivery capability but no structured route to market. Services had evolved organically, it was unclear to prospects what to buy or whether they were the right fit. Pipeline was inconsistent and entirely referral-dependent.

  • Audited their full service offering and restructured it into clearly defined packages at distinct price points
  • Built targeted ad funnels for each package, matched to the specific ICPs most likely to buy them
  • Scaled ad spend progressively as each funnel proved its conversion rate
Response Primary Care has one core service and one very specific ICP. This is a simpler, cleaner version of the same challenge, and the same approach applies.
BioTech / CRO · Complex B2B · High-Value, Long Sales Cycle
First time hitting
£1.2m in a single quarter.

A contract research organisation with strong scientific credibility but a digital presence that didn't reflect it. Website wasn't generating usable data, search visibility was patchy, and marketing wasn't addressing the specific pain points of their ICP. Word of mouth carrying the whole business.

  • Full website rebuild focused on clean data capture, to finally understand what was converting
  • Targeted SEO for individual services, matching the language their ICP actually searches with
  • Tightly focused ICP funnel campaigns around specific pain points, not broad awareness
A senior NHS Clinical Director making a procurement decision operates a lot like a biotech buyer, cautious, high stakes, long timeline. Earn trust first. Make the ask when the moment is right.

The people who trust
Response Primary Care.

These are the voices of the Clinical Directors and PCN Managers you're trying to reach. They already exist, they just need to find you first.

Working with the Response team has been one of the easiest parts of my role as a PCN CD, and provided a resource to our practice teams and patients that is helpful and valued.

Hussain Gandhi
Clinical Director, Nottingham City East PCN

We have found Response to be a very approachable and easy organisation to work with, delivering first contact physio service to our 125,000 patients. Staff and patients have offered very positive feedback.

Dr Matthew Jelpke
Clinical Director, Rushcliffe PCN

The contract management and clinical delivery is definitely proving to be heads and shoulders above our previous provider. Our practices are thrilled with their new team members.

PCN Manager
West Sussex

Response have been responsive increasing capacity within relatively short timescales. We now have a joint injection service within the service offer, and are looking to extend this further.

Liz Harris
Clinical Development Lead, Rushcliffe PCN

These testimonials are sourced directly from responseprimarycare.com. The proof is already there, we just need to make sure the right people see it.

Chris, Kuzooroo Digital Media
Who you're working with

Chris

Founder, Kuzooroo Digital Media Ltd

15+ years building and scaling revenue for B2B businesses. I've worked across agency, contract, and in-house roles, and across that time I've developed one strong point of view: the best marketing isn't clever, it's right. Right message, right person, right moment.

Kuzooroo Digital Media prides ourselves on driving human-led conversations first. We realise that outreach is an extension of your brand, so we must treat it as such.

I don't take on clients I can't genuinely help. Response Primary Care is exactly the kind of business this approach was built for.

15+ Years B2B LinkedIn Ads Outreach Systems Funnel Strategy Healthcare Sector +40% Revenue Growth

Your buyer takes
12 months to decide.
Start month 1 now.

They need 12 months of seeing your name, reading something useful you wrote, receiving a thoughtful message, and recognising you as the trusted provider in your field. This strategy puts you in that position, consistently, professionally, and in the exact places your ideal client already spends their working day.

chris@kuzooroo.com  ·  +44 07817 215 025  ·  kuzooroo.com
Kuzooroo Digital Media Ltd  ·  Company No. SC702762